Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Plan control centre systems operations
  2. Identify shift requirements and confirm work requirements at handover according to workplace procedures
  3. Prioritise and sequence work according to workplace procedures
  4. Identify and determine work timeframes according to workplace procedures and industry standards
  5. Communicate work schedules, plans and workplace procedures to relevant control centre personnel
  6. Resolve liaison and communication issues and coordinate work activities with relevant stakeholders
  7. Undertake monitoring, control and communication requirements
  8. Monitor and coordinate work according to work schedules and industry requirements
  9. Take action to overcome shortfalls in work schedule and safety risks and warnings
  10. Identify and communicate remedial actions to relevant stakeholders according to workplace procedures
  11. Monitor ongoing quality of work and adhere to stakeholder communication
  12. Ensure stakeholder communication is performed according to workplace procedures
  13. Identify and investigate potential hazards and safety risks and report recommendations for preventative actions
  14. Complete procedures for communication and liaison with stakeholders
  15. Identify and report anomalies in work requirements against the work schedule according to workplace procedures
  16. Confirm, process and finalise works completion records, reports and other relevant documentation by notifying appropriate stakeholders
  17. Manage shift handover according to workplace communication procedures
  18. Ensure outstanding items are resolved or referred to relevant personnel for further investigation